The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Special Order Refunds:
To protect all our customers and make sure we handle every return or exchange with fairness, we WILL NOT accept refunds, outside of our Standard Returns policy in some situations, these include, but are not limited to:
1) Personalized and / or Customized items, unless a manufacturing fault, will not be refunded. *ATTN: Drilled Ends are considered custom orders!
2) Due to Hygiene and Quality Reasons, we can no longer accept ANY Refunds on Cutlery, Silverware, Flatware, Utensils. However, we do offer replacement items or exchanges.
>>Please contact us ASAP (through our shop email address) and include reason for request of Exchange. We will respond as soon as we can! Thank you for understanding!
Hi, Yes we are more than happy to sell wholesale.
ADD GIFT WRAP & CARD: https://www.etsy.com/listing/242211087/add-gift-wrap-a-card-with-personal?ga_search_query=gift+wrap&ref=shop_items_search_1
Of Course!!! If you can dream it - We can build it. Certain limitations may apply, but Please don't be afraid to ask.
ENGRAVING: We offer engraving on ALL wind chimes, fish & Brass Plaques: https://www.etsy.com/listing/235982145/add-a-custom-engraved-brass-plaque-to?ref=shop_home_active_33
CAN I ADD ....We offer a ton of fun extras like fish, leaves, animals & even accessories for flatware fisherman. The possibilities are endless: https://www.etsy.com/shop/nevastarr?section_id=16840744
All our wind chimes may be kept both indoors and out. Silver plate will naturally tarnish to a golden brown hue over time. While we find many prefer the tarnished version it is also possible to maintain a new polished look with ease. If you desire your chimes to remain polished and need no additional attention we have had great success with a light beeswax rubbing. ( Simply take warm beeswax & rub onto each fish then wipe until all visible signs are gone )
Our preferred method is super easy! You don't even need to take your chime down for cleaning. Simply scrub the fish with a dab of hand sanitizer & wipe clean with a towel once a year. Amount needed seems vary by location - busier cities do best with twice per year due to smog.
You see I'm reel-ly just an artist adapting to a sails lady life. Feel free to read, be entertained & then ignore. If you have questions or need kelp be shore to let minnow. Just churning the waters of the internet.
Whale these are sear-iously wind-chimes with sole! Shore to make everyone smile. Sea-ducing silver spoon fish simply sound swell. Fin-tastic flying flatware crafted into friendly fishy fun. Give a gift you'll be eel-ated to give. Perfect for any buoy or gill. Buoy if your are still reading you are determined. I'm not waiting for someone to throw me a line, I will make my own oppor-tuna-ty. Who says you have to be a small fry. Why swim when you can soar? You guys have been swell, but it's time for me to sail away.
To protect all our customers and make sure we handle every return or exchange with fairness, we WILL NOT accept refunds, outside our Standard Returns policy in some situations, these include, but are not limited to:
-Personalized and / or Customized items, unless a manufacturing fault (Drilled Ends are considered custom orders).
-Due to Hygiene and Quality Reasons we can no longer accept ANY Refunds on Cutlery, Silverware, Flatware, Utensils.
However, we do offer replacement items or exchange
>>Please contact us ASAP and include reason for request